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Business Continuity Analyst

1 open position

We are looking for a Business Continuity Analyst in Karachi

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Responsibilities:

  • Assist in the development of business continuity plans.
  • Perform risk assessments and impact analyses.
  • Monitor and report on the effectiveness of continuity strategies.
  • Conduct training sessions for employees on continuity practices.
  • Support the response to business disruptions.

Requirements:

  • Bachelor's degree in Business or related field.
  • 2+ years of experience in business continuity or risk management.
  • Analytical skills and attention to detail.
  • Strong communication and presentation skills.
  • Knowledge of business continuity standards and best practices.

➡️ Please send your CV/ Apply Online

https://tinyurl.com/ma6xyjfh


🖥️ Learn New Skills 

https://www.omni-academy.com/

Karachi, Pakistan

Salesforce Administrator

1 open position

We are looking for a Salesforce Administrator in Karachi

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Responsibilities:

  • Manage and configure Salesforce CRM platform.
  • Create and maintain user roles, profiles, and permissions.
  • Develop and manage workflows, validation rules, and process automation.
  • Provide technical support and training to Salesforce users.
  • Generate reports and dashboards for management.

Requirements:

  • Bachelor's degree in Information Technology or related field.
  • Salesforce Certified Administrator certification.
  • 3+ years of experience with Salesforce administration.
  • Strong knowledge of Salesforce CRM architecture.
  • Excellent problem-solving and communication skills.

➡️ Please send your CV/ Apply Online

https://tinyurl.com/ma6xyjfh


🖥️ Learn New Skills 

https://www.omni-academy.com/


Karachi, Pakistan

HR - Service Operations Officer

1 open position

Job Overview

The HR Service Operations Officer is responsible for overseeing and enhancing HR service delivery, ensuring that HR processes and services are efficient, effective, and aligned with organizational goals. This role involves managing HR operations, improving service processes, and providing support to employees and HR team members.

Key Responsibilities

1. HR Service Delivery Management

  • Service Excellence: Deliver high-quality HR services to employees and managers, including recruitment support, employee relations, benefits administration, and compliance with company policies and labor laws.
  • Service Improvement: Analyze service delivery metrics, gather feedback, and implement process improvements to enhance the efficiency and effectiveness of HR operations.
  • Issue Resolution: Address and resolve employee and manager inquiries or concerns related to HR policies, procedures, and services in a timely and professional manner.

2. Process Management and Optimization

  • Process Development: Develop, document, and standardize HR processes and procedures to ensure consistent and effective service delivery.
  • Process Improvement: Continuously review and assess HR processes, identify areas for improvement, and implement best practices to optimize HR operations.
  • Technology Integration: Leverage HR technology and systems to streamline processes, manage data, and improve service delivery.

3. HR Operations Support

  • Administrative Support: Oversee the administration of HR functions including employee records management, onboarding, offboarding, and benefits administration.
  • Data Management: Maintain accurate HR data and records, generate reports, and analyze HR metrics to support decision-making and strategic planning.
  • Compliance: Ensure compliance with HR policies, legal requirements, and industry standards, and stay updated on changes in employment laws and regulations.

4. Employee Relations

  • Employee Engagement: Support initiatives to enhance employee satisfaction and engagement, including organizing training sessions, workshops, and events.
  • Conflict Resolution: Facilitate conflict resolution between employees and management, providing guidance and support as needed.

5. Reporting and Analytics

  • Reporting: Prepare and present reports on HR service metrics, process performance, and employee satisfaction.
  • Analytics: Utilize HR data and analytics to identify trends, forecast needs, and inform strategic HR decisions.

Qualifications

  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is a plus.
  • Experience: 2-4 years of experience in HR operations, service delivery, or a related field. Experience in process improvement and technology integration is preferred.
  • Skills:
    • Strong understanding of HR principles, practices, and legal requirements.
    • Excellent problem-solving, analytical, and decision-making skills.
    • Proficient in HRIS systems, Microsoft Office Suite (Excel, Word, PowerPoint).
    • Exceptional communication and interpersonal skills.
    • Ability to handle sensitive information with discretion and maintain confidentiality.


Karachi, Pakistan
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