We are looking for an established Outside Sales professional supporting various Outside Sales activities and customer relationship management. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Role Responsibilities:

• Establishes prospects and develops a professional relationship to understand the customer needs and suggest products and/or services that meet the customer needs.
• Aids in and supports business development activities for prospects within defined customer segment to support the business strategy.
• Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
• Develops new customer contact leads for the sales business development team.
• Identifies prospective target accounts and presents to sales business development team.
• Develops personal customer relationships with prospective accounts to influence opportunities.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.

Minimum Requirements:

• To have Saudi Nationality is a must.
• 3-5 years of experience in selling Service agreements and Service repairs.
• Currently selling Service agreements.
• Bachelor's degree (Mechanical Engineering preferably but not only).
• Good technical knowledge and skills.
• To be from the HVAC industry.

Role Responsibilities:

• Independently work on 19XR and 30XA chillers.
• Expert in electrical troubleshooting and mechanical repair on HVAC Equipment's.
• Preparing of technical reports and job cards.

Role Purpose:

• As lead technician to understand the technician problem and solve the problem.
• Understand the customer needs and satisfied the customer.
• Works under direct supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.
• Uses standard procedures to install, test, service and repair basic equipment to conform with company operating specifications and customer requirements.
• Uses standard procedures to perform basic on-site preventative maintenance, routine repair, and calibration after installation.
• Inspects equipment on a regular basis to ensure proper functioning.
• Maintains equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.

Minimum Requirements:

• 3-years diploma or 2-years certificate in HVAC.
• Proficiency (Speak, Read & Write) in English.
• Communication skills (Understanding questions and responding correctly).
• Customers focus oriented.
• Analytical thinking skill.
• Minimum five years' experience.

Duties and Responsibilities:

• Evaluates business initiatives, new opportunities or changing in business operations, through conducting financial feasibility studies and ROI analysis
• Develops KPIs that link operational indicators to financial indicators to help business to understand how operational metrics drive financial results, in order to improve the performance
• Supports the company to find opportunities for cost optimization projects by evaluating the effective utilization of the available resources, and report waste drivers
• Monitors and analyzes financial information, KPI trends, Profit and loss, revenue performance, and other key business metrics to identify, evaluate and guide the decision-making process
• Conducts a costing/pricing model for Fakeeh Care services based on cost, utilization and market analysis
• Driving simplification, continuous improvement, and best practice sharing
• Ensuring financial integrity and control
• Conducts a profit and loss analysis for services, packages, doctors, and other related parameters
• Perform any other duties within the scope of the division as directed by the Budgeting & Reporting Director
• Demonstrates compassionate communication skills while providing support and care to the patients, as “the patient is the center of our care”.
• Oversee preparation of regular and special budget reports
• Maintain expenditure controls
• Review budget proposals for completeness, accuracy, and compliance
• Monitors and reports performance against plans to ensure that contractual, cost, and schedule objectives are met
• Organizes budget templates and data in a clear and intuitive manner.

JOB REQUIREMENTS / QUALIFICATIONS :

Education:

Bachelor’s in finance/Accounting or any other equivalent accounting professional certificate

Key Responsibilities:

As a (specify role), you’ll be responsible for:

• Forecasts sales and booking for the month
• Follows up the quotation status with the customer, understands the requirements and coordinates with the application engineers to fulfil customer needs.
• Obtains the factory price by completing formalities and the required documents.
• Reviews standard sales contracts & reaches agreement with customers (payment, LC, warranty, etc.). Follows approval process.
• Reviews and submits sales order to factory in coordination with Finance, Purchasing and Logistics.
• Follows the payment terms guidelines and payment conditions as instructed by the Finance Department and assists in collections
• Participates in weekly/monthly meetings for sales review, aging and collection.
• Reviews and approves the costing sheet and quotation according to the approval matrix
• Reviews monthly online backlog report
• Attends factory equipment witness tests
• Generating inquiries through market visits to contractors, consultants, retailers and dealers
• Ensuring customers are periodically updated on the latest software, catalogues and information from Carrier wherever applicable
• Creating quotations in-line with the specifications
• Performs Technical submittals and clarifications with order finalization in coordination with the sales manager.
• Ensure proper invoicing is being issued by sales coordinators
• Follow up the delivery process with logistics
• Follow up the payment & collection terms in coordination with finance department.

Requirements

We are looking for people who as a minimum you must have:

• Requires theoretical knowledge obtained through a University degree
• Limited to some knowledge of Carrier organization
• University Degree in engineering or equivalent
• From 1 to 3 years prior relevant experience in HVAC
• English fluent
• Arabic native

Job Description

Job overview:

We are seeking a Specialist – Excellence to play a pivotal role in driving continuous improvement and operational excellence across the organization. This position focuses on enhancing efficiency, quality, and overall business performance by leveraging best practices in Lean, Six Sigma, Kaizen, and other methodologies. The Excellence Specialist will collaborate with cross-functional teams to streamline processes, implement quality management systems, and drive data-driven decision-making that aligns with the company’s strategic objectives. This is an exciting opportunity for a professional who is passionate about optimizing processes and fostering a culture of continuous improvement.

Key responsibilities:

• Lead initiatives to enhance operational efficiency, minimize waste, and improve overall performance.
• Utilize methodologies like Lean, Six Sigma, and Kaizen to analyze processes, identify inefficiencies, and drive improvements.
• Conduct root cause analysis and develop corrective action plans for process-related issues.
• Map, analyze, and optimize business processes to align with organizational goals.
• Document and standardize processes across departments, establishing a repository of best practices.
• Implement automation solutions to increase efficiency and reduce manual work.
• Support the development and maintenance of quality management systems (QMS) to ensure consistent delivery of high-quality products and services.
• Monitor key performance indicators (KPIs) such as defect rates, customer satisfaction, and cycle times, and lead initiatives to improve these metrics.
• Conduct regular audits and assessments to ensure compliance with internal standards and industry regulations.
• Collect, analyze, and interpret data to identify trends and areas for improvement.
• Develop and present reports on continuous improvement initiatives, outlining progress, impact, and next steps.
• Use data-driven insights to recommend actionable improvements to senior management.

Education:

• Bachelor’s degree in business administration, Engineering, Operations Management, or a related field. A master’s degree is a plus.
• Relevant certifications such as Lean Six Sigma Green Belt, Black Belt, or Certified Quality Improvement Associate are a plus.

Skills

• Strong knowledge of continuous improvement methodologies such as Lean, Six Sigma, and Kaizen.
• Experience with quality management systems (QMS) is preferred.
• Excellent problem-solving, analytical, and project management skills.
• Ability to analyze complex data and make informed decisions.
• Strong written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.

Description

The staff nurse is accountable to the OPD Charge Nurse for the delivery of high quality care of the patients at Dallah Hospital. The post holder is responsible for ensuring attainment of agreed clinical standards and professional development supported by colleagues and the Director of Nursing.

KEY RESPONSIBILITIES

1-During the time period for which she is responsible, assesses the overall needs of the individual patients, assists in preparation and implements the nursing care process as indicated to ensure optimal patient care

2-Day-to-day activities:

1. Assists physician in conducting patient examinations and provide routine treatments.
2. Obtains specimen for testing, conducts select routine laboratory tests, and records result.
3. Performs O.P.D. initial assessment and appropriate plan of care and relays information to physician.
4. Contact various department personnel throughout the clinic when ordering supplies, obtaining patient medical records, and etc.
5. Performs related clinical duties such as compiling patient chart information and responds to routine patient inquiries and telephone calls.
6. Under direction from the physician, performs tests and procedures on patient following established procedures. In doing so, performs ear washers, obtains throat cultures, vaccines and injections, and etc.
7. Ensures patient chart information is prepared prior to patient admission.
8. Obtains patient medical records, and inserts appropriate notes, forms and test results.
9. Maintains patient and clinic confidentiality.

This position is for an entry-level professional in Customer Data Management, who compiles customer service data and customer problems conducts statistical analysis and develops recommendations for corrective procedures

• Planning and dispatching of SA/SR orders in the branch
• Jobs opening and closing in the system
• Materials plan and delivery
• Jobs SA/SR scheduling and planning

Key Responsibilities:

As a (specify role), you’ll be responsible for:

• Handling Jobs planning of SA/SR orders in the branch
• Scheduling and planning of SA/SR service orders in the branch
• Posting Carrier labour, OSL and parts charges
• Organization of office works and follow up
• communications with customers,
• Opening and closing job orders in the data base
• Receiving claims and handling customers inquiries in coordination with all team
• Issuing of parts delivery documents and ordering materials
• Initiating B2B orders and parts inquiries

Requirements

We are looking for people who as a minimum you must have:

• Strong knowledge in computer and MS office programs
• Excellent communications skills
• Fluent speaking, writing and listening
• Minimum 3 years' experience in office and relevant works
• university education business administration or HVAC diploma
• Customer service experience
• Preferable HVAC knowledge

The Help desk is the first level of support, and response for clients and provides a single point of contact to the organization for building user related issues.Its aim is to assist such customers as necessary to establish resolution through process management and to provide support and incident management and client communications for faults and service requests.The methodology Is to provide building user support and customer service on telephone and company-supported computer applications and platforms and additionally to verbally troubleshoot problems and apprise on the appropriate action that will follow; with a time frame so as to manage expectation.

Duties and Responsibilities:

1. Respond to requests for assistance or reports, via telephone, electronically or use of radio.
2. Be polite, courteous, helpful, attentive and respectful to the customers at all times during duty.
3. To answer all customer queries with utmost clarity
4. Research questions to acquire pertinent information
5. Diagnose information received via appropriate question techniques and establish resolution process
6. Quickly and accurately determine incident scope and impact (identify and escalate situations requiring urgent attention
7. Advise user on action to be taken
8. Follow SOP for standard help desk operations
9. Act as the liaison between customers and resolution Unit
10. Log all help desk interactions
11. Administer help desk software
12. Redirect problems to correct resource
13. Track and route problems and requests and document resolutions
14. The help desk is responsible for first response in answering, commenting and replying to open incidents in the help desk.
15. Update daily status reports and shift-handover reports
16. Stay current with system information, changes and update.
17. Demonstrates compassionate communication skills while providing support and care to the patients as "the patient is the center of our care.

High School degree.

Working knowledge of fundamental operations of relevant software and equipment

Knowledge and experience of customer service practices.

Related experience and training in troubleshooting and providing help desk support.

Excellent bi-lingual standard.

both written and spoken (Arabic and English).

Duties and Responsibilities:

• Assist in the dental treatment of patients to include seating patients, providing dentist with instruments and equipment, and mixing filling and impression materials; chart examination and treatment results on patient's dental record.
• Prepares patients for oral surgery and assist surgeon during operative procedures by performing a variety of technical duties to include preparing surgical trays, setting up intravenous equipment, taking vital signs, removing sutures, applying and removing arch bars, monitoring EKG equipment, and providing surgeon with required instruments and equipment
• observes patient during surgical procedure and alert surgeon to sudden changes in patient's condition; administer Oxygen and other emergency procedures as required...
• Ensures that instruments, supplies and equipment required for specific dental procedures are cleaned, sterilized and assembled.
• Assists in the preparation of cast models by preparing required materials, taking impression of teeth, pouring, and trimming models.
• Takes, develops and mounts intra and extra oral radiographs used in diagnosis and treatment of patients.
• Records treatment results on patient's dental record; instruct patients in the care of teeth and appliances; provide instructional materials as required
• Schedules and confirms appointments, greets patients and processes dental records as required; requisition supplies and equipment.
• Performs routine maintenance on instruments and equipment.
• Manages and prepares instruments for sterilization.

Qualifications:

Assist in the dental treatment of patients to include seating patients, providing dentist with instruments and equipment, and mixing filling and impression materials; chart examination and treatment results on patient's dental record.

Prepares patients for oral surgery and assist surgeon during operative procedures by performing a variety of technical duties to include preparing surgical trays, setting up intravenous equipment, taking vital signs, removing sutures, applying and removing arch bars, monitoring EKG equipment, and providing surgeon with required instruments and equipment

observes patient during surgical procedure and alert surgeon to sudden changes in patient's condition; administer Oxygen and other emergency procedures as required...

Ensures that instruments, supplies and equipment required for specific dental procedures are cleaned, sterilized and assembled.

Assists in the preparation of cast models by preparing required materials, taking impression of teet

KEY RESPONSIBILITIES:

• Contribute to the development of analytics strategy by crafting detailed reports and analyses aimed at effectively communicating data insights and fostering growth in key metrics.
• Leverage advanced data science techniques to provide customer and business insights that support 'Fact-Based' decision-making processes. 
• Utilize analytical prowess to translate business intelligence into actionable strategies that maximize ROI. Implement sophisticated customer analytics methods to optimize the benefits derived from information assets and boost revenue generation.
• Strategically plan, monitor, and perform in-depth analysis of customer data across various dimensions such as product subscriptions, campaign efficacy, demographic profiles, usage trends, and traffic distribution. Utilize these insights to identify trends and provide recommendations that enhance both product and segment performance.
• Regularly conduct scans of the customer base to pinpoint areas with potential for growth and increased revenue opportunities across different products and segments.
• Collaborate within the Consumer Analytics & Insights team to generate powerful and insightful recommendations for key stakeholders, 
• enhancing decision-making processes.
• Develop and refine Data Science models to improve predictive accuracy and provide deeper insights into consumer behaviour and business trends.
• Incorporate the latest tools and techniques to deliver faster and more comprehensive analyses for existing and new reports, thereby elevating the quality of insights provided.
• Implement sophisticated Data Science techniques within Consumer Analytics to optimize the extraction of valuable insights from information assets, thereby boosting revenue generation. 
• Construct and manage a state-of-the-art information architecture complemented by efficient and adaptable reporting tools. 
• Deliver reports on key business indicators and KPIs, including product and promotions performance, segment profitability, and usage trends. 
• Develop, oversee, and sustain the Consumer Analytics & Insights strategy and execution plan to advance proactive Business Intelligence capabilities. Employ data science methodologies using tools such as Data Robot, SAS, SPSS to develop predictive and prescriptive models. 
• Provide clear leadership, establish objectives, prioritize tasks, and delegate responsibilities within the Consumer Analytics division.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in marketing, Business Administration or Engineering or Computer Science
• 7+ years of experience in platform development in telco or similar verticals

We are looking for an established Outside Sales professional supporting various Outside Sales activities and customer relationship management. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Role Responsibilities:

• Establishes prospects and develops a professional relationship to understand the customer needs and suggest products and/or services that meet the customer needs.
• Aids in and supports business development activities for prospects within defined customer segment to support the business strategy.
• Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
• Develops new customer contact leads for the sales business development team.
• Identifies prospective target accounts and presents to sales business development team.
• Develops personal customer relationships with prospective accounts to influence opportunities.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.

Minimum Requirements:

• To have Saudi Nationality is a must.
• 3-5 years of experience in selling Service agreements and Service repairs.
• Currently selling Service agreements.
• Bachelor's degree (Mechanical Engineering preferably but not only).
• Good technical knowledge and skills.
• To be from the HVAC industry.

Primary Duties & Responsibilities

• Conduct research on computational methods and their applications in architectural design, including parametric design, algorithmic design, digital fabrication, performance simulation, and AI applications.
• Develop and implement computational models and tools to support research projects.
• Collaborate with faculty members, students, and other researchers on interdisciplinary projects.
• Analyse and interpret research data, preparing reports, publications, and presentations to disseminate findings.
• Stay updated with the latest advancements in computational design and AI technology, integrating new knowledge into ongoing research.
• Assist in writing grant proposals and securing funding for research projects.
• Mentor and guide students involved in research projects, fostering a collaborative and innovative research environment.
• Participate in departmental meetings, research seminars, and conferences to present research findings and network with peers.

Education & Experience

• A master’s degree in architecture, Computational Design, Computer Science, or a related field. A Ph.D. is preferred.
• Demonstrated experience in computational design and research, with a strong portfolio of relevant work.
• Proficiency in computational design software and tools such as Rhino, Grasshopper, Revit, and scripting languages (e.g., Python, C#).
• Experience with AI applications in architectural design is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to present complex ideas clearly and effectively.
• Proven track record of research publications and presentations.
• Ability to work independently and collaboratively in a research team.