• Duration: 12 months of fun and practical work-based training.
• Tracks: Whether you're a tech-savvy or not, we've got you covered with both tech and non-tech learning journey. From IT and technology to HR, Consumer, and Sales, there's a place for every major and specialisation.
• Learning: You'll have access to top-notch AI learning and development programmes through our best-in-class educational partners.

🚀 What we offer:

• Vibrant culture: Work in a people-centric organisation with a diverse team of highly motivated professionals that unite as one, dare to be bold and are customer-obsessed.
• Competitive benefits: Enjoy a competitive salary package with perks like medical insurance, telephone rebates, and discounts on gyms, restaurants, and retail.
• Work-life balance: Experience our flexible work environment that perfectly balances your professional and personal life.

Description

Job Purpose / Objective 

Assume responsibility in coordinate and supervise the work in the department. Responsible for fast delivery of files and giving of daily and monthly census.

Key Responsibilities / Accountabilities  

• Acts as liaison between the Medical Records Department and other Departments.
• Coordinates with the Department Head for any problems in which the Medical Records Department is involve.
• Coordinates with the Health Support Services Specialist if there are problems with regards to patient files and patient cards.
• Responsible in giving evaluation to all Medical Records Staff and submitting it to the HIS Officer.
• Ensures responsibilities in giving the patient’s files on time.
• Liaises with the Nurses and Health Support Services in giving Patient’s files.
• Liaises with Nurses, Health Support Services Specialist and Business Office in identifying and solving problems.
• Responsible in preparing the daily and monthly statistics reports.
• Assumes responsibility in practicing confidentiality in patient files.
• Responsible in following assignments to the staff and coordinate with the scheduling of the Medical Records staff.
• Complies with the standards laid down by the joint Commission International Accreditation (JCIA)/ Central Board for Accreditation of Healthcare Institutions (CBAHI).
• Participates in person-centered care initiatives undertaken by HMG.
• Enriches patient experience with compassion, respect and dignity.
• Performs other applicable tasks and duties assigned within the realms of his/her knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

• Diploma preferably Bachelor’s Degree.
• Any discipline, preferably in Medical Discipline.

Experience

• At least 2 years experience in the same field.

Professional Licensing / Certification / Training

• Relevant Certificates

Job Purpose / Objective

The Administrative Support Service Coordinator is responsible for providing administrative and clerical services in order to ensure effective and efficient operations.

Key Responsibilities / Accountabilities

• Maintain confidential records and files.
• Assist with the preparation of motions, policies and procedures.
• Create forms and spreadsheets.
• Provide secretarial and clerical support to department staff.
• Type or word processes text, figures and graphics into draft and final form, correcting spelling, grammar, syntax and other errors.
• Maintain records of departmental actions, and coordinating scheduled reporting and meeting requirements of staff to facilitate staff efficiency.
• Conduct follow up review on departmental investigations; maintains active project status list.
• Ensure reports are sent out in a timely manner.
• Make arrangements for office supplies and services as required.
• Maintain confidentiality related to environmental and safety and security issues.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks assigned within the level of his/her competence as required by the admission supervisor.

Requirements

Education/ Professional Qualification

• Diploma holder or College Graduate

Experience

• At least 2 years of experience in the same field.

Job Description

• Maintaining safety and security (Store keys and door locks during opening and closing the store).
• Ensure all repairs and maintenance required for the store, by reporting, escalating and follow up to ensure store operations, brand image ,health & safety are not jeopardized.
• Follow daily floor operation (standard store checklist).
• Manage, monitor and control inventory and merchandising.
• Monitor and control staff all cash & financial transactions within the store. 
• Monitor and check the daily user activity (Sales, Non Sales, SAS utilization & sales ratio). 
• Achieve operational KPIs in Compliances & customer experience such as RQMS, T&C , NPS & Zero invalid complains. 
• Monitor Next Best Action (NBA) utilization. 
• Accountable to achieve monthly sales targets. 
• Manage employee Work Force Management (WFM) to manage store WT,HT & SL KPIs.
• Team management by leading and supervising the team to ensure meeting the operational demands and requirements like Monitor and control staff rotation including holidays to ensure the store always staffed well to meet customer demand & peak trading periods. 
• Ensure all marketing campaign and communication are delivered and understood to all team members (Active Daily Huddle).
• Ensuring employee productivity, monitoring efficiency of all process and creating positive work environment for employees. 
• Assisting Store Manager in applying the weekly and monthly performance review activities like (Coaching, One to One meeting, short and long term action plans) and ensure having a proper record and documentation. 
• Ensure the team members carried out all staff training modules on time, standardized, and properly attended at any training sessions outside of the store at a high level. 
• Attend & contribute to regular store meetings held by the area manager. 
• Flexible in store duty timing and being on demand and in call in daily, weekend and official holiday (when required) 
• Support and advice solutions for operational issue.
• Coordination with other interdepartmental sections/stake holders RSS, Training, compliance, RLM…..Etc.
• Floor support player like handling customers' requirements, ensuring the customer journey, supporting the staff in sales related issues. 
• Report issues & concerns to your Store Manager in a timely manner.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in related field
• 2-3 years of experience

Job Purpose / Objective:

Provides a pleasant introduction of the patient to HMG and is responsible for interviewing patients accurately to gather pertinent data for the completion of the Patient Registration Form and ensures quality service for the patient from arrival until departure from HMG

Key Responsibilities / Accountabilities:  

• Register Patient information completely in English and Arabic in Patient Health Record System -VIDA in complete, accurate and timely manner.
• Provide the newly registered patients with their health record numbers.
• Verify patient’s medical record number either through the Patient’s card or through the computer system.
• Check appointments or ascertain needs of visitors/patients and directs them accordingly.
• Ensure patient identity verification before issuing any invoices
• Generate the consultation and the medical procedure invoices.
• Collect and submit cash to the general cashier assigned by Finance Department and arrange and submit invoices to Finance Department on daily basis.
• Maintain cleanliness in his/her assigned reception area.
• Make appointment and gives routine non-medical instructions to patients concerning their next visit in HMG.
• Attend to telephone inquiries.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Support Supervisor in administrative tasks.
• Orient and guide new staff.
• Maintain confidentiality of patient information at all the times.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities

Requirements

Job Specifications:

Education/ Professional Qualification

• High School; preferably Diploma holder or College Graduate

Experience

• At least three (3) years of experience in the same field

Job Purpose / Objective :

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner to the Executive Director-Pharmacy Services.

Key Responsibilities / Accountabilities  :

• Perform secretarial duties for administrative and management staff.
• Receive and assist visitors and telephone callers, referring them to appropriate individuals.
• Maintain calendar and arranges meetings. Answer inquiries and makes travel arrangements for the Executive Director.
• Assist the Executive Director with special projects as assigned to him.
• Coordinate with Departmental Secretaries regarding inter – hospital notifications.
• Check and arrange General Director’s office from time to time.
• Gather the monthly schedule of In-Patient and Out-Patient Pharmacies to be posted in bulletin board.
• Request new position, promotion and replacement of staff needed in Pharmacy Admin, In-Patient and Out-Patient pharmacy thru HRIS online.
• CATS Timekeeper of the department such as checking of employee’s attendance, applying of leaves/ holidays, submitting Monthly Time Sheet.
• Apply and approve of leaves, vacations, exit-clearance in online application.
• Prepare for the request of screen access, email and internet, “0” access and system enhancement needed by the staff.
• Request office supplies thru online application/ Jarir online request and follow up on approval of HOD and to purchaser.
• Responsible in making purchase request, material request, checking of office supplies from time to time, transfer of goods and sending empty toner to property control department.
• Receive CV’s, prepare PQD, call the applicants for appointment interview, send it to designated pharmacies and send it back to HR.
• Responsible for incoming and outgoing of documents, keeping the files in safe and for future reference.
• Receive, send fax and filing of P. O’s to company and pharmacy store.
• Responsible for sending office job order.
• Participate in, and lead person-centred care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable task and duties assigned within the realm of his knowledge, skill and abilities. 

Requirements

Education/ Professional Qualification:

• Educational: Diploma Holder or Bachelor’s Degree
•  Professional : Business Administration, Secretarial Management

Experience:

• Two or more years of experience in in the same field; Hospital experience preferred.

Description

Job Purpose / Objective

Coordinate and perform all activities in billing section, ensure speedy and error free functioning, initiate measures to patient conversion, help approval teams and manage cycle processing time

Key Responsibilities / Accountabilities  

• Control Billing:
  • Scrutinizes the generated bill done by the billing clerk, keep strict checks on the documents.
  • Interfaces with the patients/its family members relating to explanation of bills and doubts arising out of it.
  • Controls and manages all forms of bills received every day, also have measure on the discount being offered on the billing.
  • Trains Team and new employees on the same.
• Billing Operations:
  • Processes the bills with due diligence, explains the bills to patients, contacts the family to pay in advance if needed.
  • Makes estimation cost for the treatment and operation.
  • Coordinates with business office relating to business promotion, discounts and various forms of offers for the patients.
  • Makes refund to the patient in case of advance payments.
  • Informs business coordinator for the new procedure code in the inpatient or changes to that effect.
• Coordination:
  • Builds coalition with the various departments for speedy processing of patients’ concerns.
  • Takes responsibility of Business Office Coordinator in his absence/crisis situation.
  • Act as a front line or central point of contact for all the departments of the hospital relating to all issues related to approval section.
  • Participates in person-centered care initiatives undertaken by HMG.
  • Enriches patient experience with compassion, respect and dignity.
  • Performs other applicable tasks assigned within the level of his/her competence as required by the admission supervisor

Requirements

Job Specifications

Education/ Professional Qualification

• Diploma holder or College Graduate

Experience

• At least One year of experience in the same field

Description

Job Purpose / Objective

Coordinate and facilitate Quality team for continuous quality improvement, patient safety and to maintain accreditation status.

Key Responsibilities / Accountabilities

• Coordinate the implementation of the policies, procedures and plans of the hospital based on national and international healthcare standards.
• Participate in all hospital wide committee’s meetings and prepare and review the meeting minutes.
• Coordinate and facilitate implementation of quality Improvement and patient safety plan of the hospital and implementation of National/ International Healthcare Accreditation Standards.
• Facilitate the education and training to all staff on Quality Improvement and Patient Safety.
• Provide assistance to hospital quality teams on quality improvement methodologies and quality indicators as per the national/ international healthcare requirements.
• Monitor compliance with national and international hospital standards.
• Coordinate data collection, validation analysis, trending and benchmarking on periodic basis.
• Conduct periodic quality improvement and patient safety compliance surveys.
• Assist in the development and implementation of patient satisfaction survey tools.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

• Bachelor’s Degree; preferably in Medicine or Nursing or Hospital Management or Administration from a recognized national or international university.

Experience

• Minimum of Two years of experience in the field of healthcare quality improvement and patient safety or health care administration in a national or international accredited tertiary care hospital.

Professional Licensing / Certification / Training

• Certification       : Relevant Certification
• Licensing              : N/A

Description

Job Purpose / Objective:  

The Driver is responsible in operating different types of motor vehicle as directed by his Supervisor/Dispatcher

Key Responsibilities / Accountabilities:

• Drives assigned vehicles as directed to transport materials or personnel.
• Operates vehicles in a safe and efficient manner.
• Maintains vehicles assigned to him in clean and good condition at all times.
• Observes operation schedules for assigned time of stops for discharge and pick-up of passengers.
• Inspects vehicles prior to taking on final trip of the shift.
• Observes and reports damage on vehicles log.
• Reports any repair or maintenance work required on assigned vehicle to dispatcher.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform any applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Requirements

Job Specifications:

Education/ Professional Qualification

• High School Certificate

Experience

• At least (3) years of experience in the same field

Professional Licensing / Certification / Training

• Valid Saudi Driving License

Description

Job Purpose / Objective  

Provide a pleasant introduction of the patient to HMG and is responsible for interviewing patients accurately to gather pertinent data for the completion of the Patient Registration Form and ensures quality service for the patient from arrival until departure from HMG.

Key Responsibilities / Accountabilities   

• Register Patient information completely in English and Arabic n Patient Health Record System -VIDA in complete, accurate and timely manner.
• Provide the newly registered patients with their health record numbers.
• Verify patient’s medical record number either through the Patient’s card or through the computer system.
• Check appointments or ascertain needs of visitors/patients and directs them accordingly.
• Ensure patient identity verification before issuing any invoices
• Generate the consultation and the medical procedure invoices.
• Collect and submit cash to the general cashier assigned by Finance Department and arrange and submit invoices to Finance Department on daily basis.
• Maintain cleanliness in his/her assigned reception area.
• Make appointment and gives routine non-medical instructions to patients concerning their next visit in HMG.
• Attend to telephone inquiries.
• Maintain confidentiality of patient information at all the times.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

High School; preferably Diploma holder or College Graduate

Experience 

At least two(2) years of experience in the same field

Professional Licensing / Certification / Training 

Relevant Certificates

KEY RESPONSIBILITIES:

• Responsible for the Remote VSAT sites deployment, commissioning & testing of VVIP missions and Enterprise customers
• Execution of site surveys for potential and existing VSAT sites and providing the relevant reports for analysis to the relevant team
• Perform withdrawal, inspection and test of VSAT equipment from the ETISALAT store 
• Perform the packing, arrangement of the VSAT hardware shipment & handover to the customer at the final destination in coordination with the relevant team 
• Perform Acceptance Tests upon completion of new installations and/or migration in the presence of the customer representative
• Perform both preventive and corrective maintenance of remote VSAT sites based on the maintenance schedule and as per customer request
• Perform analysis of system performance and diagnosis of component or system faults at the remote VSAT sites
• Support and plan the Operational requirements for the existing and expected future VSAT Missions
• Assist in supervising the installation/maintenance work related to the VSAT structures, equipment and systems at the remote site 
• Responsible for overseas mission support occurring multiple times during the year
• Interface with the VVIP Customer mission team and manage the communication and relationship with the VVIP Customer
• Troubleshoot faults and customer complaints and undertake full responsibility for the equipment and systems assigned for and VSAT Remote sites
• Provide technical documentation and coordination assistance to maintain the database, documents and records in respect to the VSAT equipment as well as VSAT customers and service.

QUALIFICATIONS & EXPERIENCE

• Bachelors in Engineering/ Telecommunications/ Electrical Engineering or equivalent with 2-3 years of experience in commissioning Satellite systems

Job Purpose / Objective

• Perform general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements, such as balance sheets, profit-and-loss statements and capital expenditure schedules.
• Prepare, record, analyze and report accounting transactions and ensure the integrity of accounting records for completeness, accuracy and compliance with accepted accounting policies and principles.
• Provide financial support including forecasting, budgeting and analyzing variations from budget.
• Analyze and prepare statutory accounts and financial statements and reports.
• Conduct or assist in the documentation of accounting projects.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties within the realm of his/her knowledge, skills and abilities, commensurate with his/her assignment.

Requirements

Education/ Professional Qualification

• Bachelor’s Degree
• Commerce, Accountancy or relevant discipline 

Experience

• At least (3) years of post-graduation experience. 

Professional Licensing / Certification / Training

• Relevant certifications