Join our team

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Well Intervention requirement. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

Partner with the best

As the Account Manager - Downstream Chemicals, you will be responsible for Production Chemical sales support for our business and to our customers. You will take ownership for Downstream Chemicals growth and sales development to support the changing needs of the customer.

In this role, you will be responsible for:

·         Implementing process sales strategies for the chemicals business to grow and identify sales opportunities

·         Developing and implementing strategic sales plans that are aligned with customer’s business plan to build growth

·         Identifying and building long-term strategic relationships with key customers and markets to develop partnerships and opportunities

·         Interfacing with customers and internal teams to promote teamwork and provide technical expertise, troubleshooting and assistance

·         Managing account budget, P&L, chemical inventories and coordination of chemical at customer locations

·         Identifying customer projects to help create new sales growth opportunities.

·         Selling to specific customers, including key accounts within a single business group

·         Collaborating and communicating with other engineering teams to track the design process and deliver projects on time

·         Assisting with pricing recommendations for new opportunities and contracts or work on the basis of predefined contracts and their price frameworks

·      Coordinating and collaborating across several functional groups – engineering, quality, HSE, commercial, legal, finance, etc. to put the right offer in front of the customer  

Fuel your passion

To be successful in this role you will:

·         Have a Bachelor of Science Degree in Chemicals/Chemical Engineering or Industrial Engineering

·         Demonstrate experience of refinery process, finished fuels additive and treatments

·         Have solid understanding & at least 3+ years of Oilfield & Industrial chemicals experience

·         Have minimum of 3+ years of experience in downstream Sales, business development or Operations

·         Have understanding of Oilfield & Chemicals market within KSA

·         Be willing to travel up to 20-30% of the time

·         Have good communication skills and an aptitude for building customer relationships

·         Show a basic knowledge of presentation and negotiation skills

·         Be a good team player, enjoy collaborating and solving problems with others

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

·         For us flexibility works both ways, we work with global customers and have annual targets, so as long as we can respond and deliver to these we can offer a lot of flexibility in this role. Talk to us about your desired flexible working options when you apply

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

·         Contemporary work-life balance policies and wellbeing activities

·         Comprehensive private medical care options

·         Safety net of life insurance and disability programs

·         Tailored financial programs

·         Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

KEY RESPONSIBILITIES:

Content Coordination and Publication:

• Ensure content is published according to rights agreements and release schedules. 
• Manage the delivery of content across national and international markets, ensuring timely and accurate distribution.

Content Strategy and Planning:

• Coordinate with Opcos to align content plans with their specific requirements and goals. Strategically plan content acquisition and scheduling to meet market demands, both domestically and internationally.

Metadata Management:

• Oversee the creation and updating of detailed metadata to enhance content discoverability. Ensure metadata accuracy and consistency across all content offerings, optimizing user experience.

Content Review and Editing:

• Review, organize, and edit content in collaboration with UI/UX teams to optimize positioning and relevance. Maintain high standards of content quality and relevance for a diverse audience.

Data Analysis and Reporting:

• Monitor key performance metrics and user interactions to inform content strategy and decisions.
• Analyze data to optimize content offerings for different markets, ensuring strategic alignment with business goals.

Customer Onboarding and Pipeline Management:

• Manage the onboarding process for new national and international customers, ensuring a smooth setup of content delivery systems, including TV channels, VOD content, and metadata. 
• Ensure the content delivery pipeline is efficient and meets customer expectations.

Content Compliance and Rights Management:

• Monitor and manage compliance with licensing agreements and rights management. 
• Ensure all content adheres to legal, regulatory, and contractual obligations.

Localization and Subtitling:

• Oversee the localization and subtitling process for different regional markets, ensuring translations and adaptations are accurate and culturally relevant. 
• Manage the quality and effectiveness of localized content to enhance audience engagement.

Content Security and DRM Implementation:

• Implement and manage security measures and Digital Rights Management (DRM) protocols to protect content from unauthorized access. 
• Ensure content integrity and compliance with industry standards and best practices.

Cross-Functional Coordination:

• Coordinate with IT, marketing, and customer service teams to ensure seamless content delivery across all platforms. 
• Address and resolve cross-functional challenges to enhance operational efficiency and improve overall content delivery performance.

QUALIFICATIONS & EXPERIENCE

• Proven experience in content operations, management, or a related field.
• Strong understanding of content rights, compliance, and digital content delivery systems.
• Excellent project management skills with the ability to handle multiple tasks and projects simultaneously.
• Experience with metadata management, content editing, and localization processes.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Bachelor’s degree on related field.

Job Description

JOB PURPOSE:

The primary purpose is to manage and oversee the daily operations of the teams within the Enterprise Applications section. The role involves driving the development of new solutions that can be applied across various functions, as well as supporting and maintaining the software and application platforms that serve the entire organization. In summary, the Senior Director for Enterprise Applications is a strategic leader who combines technical expertise with business acumen to drive the digital transformation within e& UAE. They will ensure that enterprise applications are secure, resilient, and aligned with the company's strategic goals, fostering a culture of excellence and continuous improvement in the IT landscape.

KEY RESPONSIBILITIES:

• The Senior Director for Enterprise Applications is a pivotal role within e& UAE, tasked with the responsibility of steering the Enterprise Applications section towards operational excellence and innovation and driving force behind the management, strategic direction, and enhancement of software and application platforms that serve the entire organization. 
• The role demands a proactive leader who can effectively manage day-to-day operations while simultaneously envisioning and implementing forward-looking IT solutions that align with cross-functional business needs.
• Responsibilities include the development and maintenance of an organizational structure that supports the company's strategic objectives through cost-effective technology. The Senior Director will play a crucial role in shaping the technology roadmap by staying abreast of external trends and integrating new methodologies into the section's practices. 
• A significant focus will be on the strategy and implementation of DevOps, fostering a culture of continuous integration and delivery to enhance the section's agility and responsiveness.
• Collaboration with vendors is essential to understand product roadmaps and to ensure that the Enterprise Applications section is well-positioned to leverage upcoming capabilities at the right time. 
• The Senior Director will manage and grow core platform teams, ensuring that they work in harmony with other cross functional teams to support a robust DevOps environment.
• The role requires a leader who can team up with subject matter experts, business partners, and architects to develop technical solutions that are both innovative and in line with the business and technology capability roadmap. 
• Responsible for ensuring that applications are maintained on supported versions through timely upgrades and that technical and non-functional requirements are integrated into end-to-end solutions.
• A key aspect of the role is to lead the incorporation of AI capabilities within the domain, reimagining existing processes, and spearheading change management.
• Also manage the section's performance, ensuring that outputs and services meet quality standards and are in line with directors'
• expectations.

Also responsible for the following:

• Technology Roadmap
• Business Collaboration
• Budgeting and Planning
• Risk Management
• Team Management
• Business process management
• Vendor management 

QUALIFICATIONS & EXPERIENCE

• B. BE/BSIT/BSc in IT and/or Telecom Engineering with 5 years of experience 
• Bachelor's Degree in Engineering, IT, Computer Science, or related field; Masters preferred.
• 10+ years of IT experience, with a preference for telecom sector background.
• Proven track record of aligning IT with corporate strategies.
• Visionary leadership with the ability to anticipate industry trends.
• Strong business acumen, particularly in telecom.
• Leadership skills with the ability to influence and drive team performance.
• Proficiency in KPI development and IT Security Risk Management.
• Knowledge of Agile methodologies and continuous improvement.
• High ownership, accountability, and a passion for IT innovation.

Job Description

•Utilize analytical tools, to drive Business Analysis activities, market research, business intelligence and end-to-end performance reporting, to provide decision quality information to management to support business growth.

•Apply structured variance analysis for all revenue components to identify risks and opportunities.

•Develop performance dashboard and KPI metrics across the Business Department Divisions, to monitor, track and report performance of various functions, identify and recommend to management potential areas of improvement.

•Consolidate and communicate best practices and industry/market strategic trends across Business Divisions, to ensure alignment, developing the knowledge base, and support business growth

•Provide direct support to the Head, Business Strategy & Execution Excellence and take the lead in the development of financial reporting, planning, financial and operational KPIs / dashboards, and exception reporting for various areas of Business department.

•Provide the required analytics to support business strategy formulation, definition of strategic projects and initiatives.

•Enhance automation in all aspects of reporting and database management.

•Provide weekly, bi-weekly and monthly reports to TDRA (KPIs and stats).

•Evolve and implement new metrics to measure performance across all Business divisions and functions.

•Conceptualize underlying business needs to be addressed, and information related to the products and projects requirements. Track and report progress to ensure proper fulfilment.

•Stays abreast of best practices, developments, competitive service offerings and telecom industry trends

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in commerce / economics / Telecom / Technology
• 6+ years working experience in Business Planning & Performance / Strategy / Finance / Technology

Description

Job Purpose / Objective 

Support the assigned project from the stage of design conceptualization up-to the stage of full fledge project functioning. Heat Load, Mechanical Service Design Conceptualization, Working Drawings & Related Calculation.

Key Responsibilities / Accountabilities  

• Perform a wide variety of Mechanical assignments by applying Mechanical design standards, practices, and techniques.
• Prepare and review CAD drawings, renderings, layouts, study models, construction documents, and colour boards. Ensures compliance with applicable codes, standards, and client requirements.
• Provide technical guidance to lower-level Designer/Draftsman working on the same project.
• Conceptualize a design and its audit as per the requirement.
• Transform the concept into detailed working drawing.
• Visit Project site and work with engineering and construction units at project.
• Make presentations to management as and when requested related to the assigned project.
• Meet project timelines within the budgeted amount.
• Spearhead the project to achieve best standards and efficiency.
• Perform other responsibilities associated with this position as may be appropriate.

Requirements

Education/ Professional Qualification

Bachelor’s Degree in Mechanical Engineering

Experience

Two (2) years of progressive experience of mechanically design of the building and project coordination of large nature or other related areas in a large multi-size organization.

Professional Licensing / Certification / Training

Certification : Relevant Certificate

Licensing : Saudi Council of engineering

Job Description

1. Develop product knowledge by keeping up to date with service and product offerings as made available by Etisalat 
2. Sales of Etisalat products and services in the Store
3. Providing product and service information to the customers
4. Proactively demonstrate services to customer ensuring their satisfaction that reflect in NPS, aiming for high scores
5. Sell products and services to customers according to customer needs
6. Ensure process, guidelines & policies adherence in all transactions 
7. Use range of tools and techniques available to structure and manage different types of customers and close sales (internet, marketing material, interactive areas and tools)
8. Ensure Retail Customer Journey is implemented as per the directions
9. Follow, ensure & adhere to WFM report
10. Collect payments from customers in a secure and orderly manner
11. Respond to customer enquiries & follow the process in getting the information from Retail knowledge source
12. Assist subscribers in maintaining and updating customer accounts
13. Adhere to Etisalat standards in all activities and tasks (Great Service, Great Sales, Great Standards and Great People)
14. Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations
15. Handle and count cash and other payments, responsible for reconciling payments against system records daily
16. Collect and verify required documentation, such as National ID, forms and receipts as per TDRA regulations 
17. Follow TDRA and Etisalat by e& guidelines and showing the full adherence of process and procedures. 
18. Assume responsibility for tasks delegated by Store Manager or Duty Manager
19. Demonstrate the cross/up sales activities to maximize the Etisalat by e& share and revenue and increase the sales baseline SMS content and ensuring SMS is rolled out to customers according to the plan

QUALIFICATIONS & EXPERIENCE

• High School (10+2) + Diploma Holder OR Degree Holder (Bachelors)
• Jr. Sales Executive of experience in Sales/Customer Relationship or similar capacity

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Description

Job Purpose / Objective

Supervisor and coordinate the promotion of HMG brand and services to the consumer, patients and medical audiences at project level and responsible for the day to day running of the Marketing Department and its functions.

Key Responsibilities / Accountabilities

• Prepare and implement an annual marketing plan in coordination with corporate Marketing division with all detail for the year’s activity to meet agreed Marketing objectives.
• Ensure effective, branded marketing communications including the website, social media, print communication, and advertising.
• Supervise special projects such as PR events, launches, marketing campaigns etc.
• Liaise with all department managers in-house, in creating marketing pieces for different areas e.g. Booklet, newsletter, brochure etc.
• Work closely with head of departments to ensure clear marketing message to audience and marketing support and research and evaluating new opportunities for the business, and customer needs and insights.
• Maintain awareness of competitor activity and general healthcare updates and perform analysis of the effectiveness marketing efforts.
• Manage relationship with key personnel in Pharmaceutical and Medical Device industries with a view to confirming on-going sponsorship of hospital events.
• Coordinate the appearance of all print and electronic materials such as letterhead, use of logo, brochures, etc.
• Evaluate marketing opportunities based on discussion and competitor analysis.
• Ensure all internal marketing communications are coordinated, support marketing plan objectives and are an effective expenditure of resources.
• Oversee customer/patient communications across all HMG Marketing channels including email campaigns, seasonal campaigns, advertising campaigns and display adverts.
• Handle event and visitor protocol and ensure that all visual merchandising in all areas are consistent with the guidelines of brands.
• Prepare and issue on-going reports on all activities to General Director.
• Review performance of staff and perform counselling on unsatisfactory performance. In addition, discuss personnel and administrative issues and address and solve problems among staff.
• Perform other applicable task and duties assigned within the realm of his/ her knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

• Bachelor’s Degree in Marketing or Business Administration or related field

Experience

• Three (3) years of relevant experience, ideally in the healthcare related field.

KEY RESPONSIBILITIES:

• Perform technical cybersecurity investigation and triage of the reported cybersecurity incidents, preserve forensic evidence, analyze the indicators of compromise to identify the impact of the incident, and implement the required containment and mitigation actions.  
• Identify and communicate cybersecurity risks during the incident response process.
• Collaborate with the concerned partners and teams, and track the incidents’ containment, remediation, and resolution.
• Coordinate with the concerned teams to automate event detection and incident response through technical solutions and security tools.
• Investigate recurring security incidents and conduct root cause analysis to identify causes of the incident and apply corrective actions to prevent future occurrences.
• Coordinate tabletop exercises and drills to test the effectiveness incident response process.
• Monitor the incident management metrics and reporting to identify areas for improvement.
• Maintain incident response playbooks and forensics documentation, compile, and submit incident reports, and create incident response procedures
• Technical skills in cyber security technologies, SIEM solutions, and Threat Intelligence tools
• Experience in Linux and Windows OS, Public and Private Cloud platforms, networking, and Internet protocols. 
• Knowledge in Cyber Security policies and procedures, and security industry standards (ex: ISO 27001, PCI-DSS…).
• Minimum 5 years’ experience in Incident Response, and SOC operation with minimum 2 years in management role.
• Understanding of security technologies including SIEM, firewalls, EDR, SOAR, IDS/IPS, Network Monitoring, etc.
• Bachelor’s Degree in Cybersecurity, Computer Science or Engineering, Information Technology.
• Preferred cyber security certification (ex: Certified Incident Handler (GCIH), CISSP, CEH, CISM, Azure Security…etc.).
• Technical writing and reporting skills.

ADDITIONAL SKILLS:

• Cybersecurity investigation
• Cybersecurity incidents
• Forensic evidence
• Indicators of compromise
• Containment and mitigation actions  
• Cybersecurity risks
• Incident corrective actions
• Tabletop exercises and drills
• Incident management metrics
• Incident response playbooks

QUALIFICATIONS & EXPERIENCE

Bachelors degree in Computer Science or related field with 5 to 8 years of experience.

Description

Job Purpose / Objective

Provide a pleasant introduction of the patient to HMG and is responsible for interviewing patients accurately to gather pertinent data for the completion of the Patient Registration Form and ensures quality service for the patient from arrival until departure from HMG. 

Key Responsibilities / Accountabilities  

• Register Patient information completely in English and Arabic n Patient Health Record System -VIDA in complete, accurate and timely manner.
• Provide the newly registered patients with their health record numbers.
• Verify patient’s medical record number either through the Patient’s card or through the computer system.
• Check appointments or ascertain needs of visitors/patients and directs them accordingly.
• Ensure patient identity verification before issuing any invoices
• Generate the consultation and the medical procedure invoices.
• Collect and submit cash to the general cashier assigned by Finance Department and arrange and submit invoices to Finance Department on daily basis.
• Maintain cleanliness in his/her assigned reception area.
• Make appointment and gives routine non-medical instructions to patients concerning their next visit in HMG.
• Attend to telephone inquiries.
• Maintain confidentiality of patient information at all the times.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

High School; preferably Diploma holder or College Graduate