Job Purpose / Objective 

Assume responsibility in handling patient and high and complex volume of inquiries, booking, confirmation, reschedule & cancellation of appointment through phone calls.

Key Responsibilities / Accountabilities  

• Appointment:
  • Handle patient appointment (book, confirm, cancel & reschedule).
  • Handle telephone inquiries.
• RCO:
  • Send call request through the system to be able to view by concerned doctors in order to provide immediate action.
  • Email their Supervisors if call request is sent more than once to the doctor.
  • Prepare Daily & Weekly RCO Report and send to Call Center Supervisors.
• Reschedule/Cancellation:
  • Make a return call after receiving feedback from patients through IVR system for rescheduling.
  • Inform patients through phone call if there is a closure of doctor’s clinic in a particular day and provide them options to reschedule or transfer to other doctors or clinic timings.
• Quality Assurance :
  • Receive patients complaint and raise it to concerned department through Continuity Of Care (COC) system.
  • Prepare Daily COC Report and send to Call Center Supervisors.
• Other Responsibilities:
  • Cover other staff if there is a shortage of staff in a particular section due to huge number of calls.
  • Adhere to HMG policy and procedures.
  • Follow delegated lines of authority, maintains ongoing effective and proper communication with the superior and colleagues.
  • Guide and orient new staff.
  • Support the supervisor in administrative tasks.
  • Participates in person-centered care initiatives undertaken by HMG.
  • Enriches patient experience with compassion, respect and dignity.
  • Perform other applicable tasks and duties assigned within the realm of her/his  knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

• Bachelor, preferably having certification in English Language Certificate or Telephone Etiquette and Customer Service. 

Experience

• Two years experience in the same field.

• Support Lead ERM e& enterprise in providing oversight, guidance and implementation guidelines (wherever necessary) to e& enterprise Management Team, CXOs, Risk Champions and other stakeholders, including any subsidiaries and respective risk management professionals/functions.
• Build relationships and work closely with the departmental Risk Champions and management structures to support the identification and assessment of new risks escalated, ensuring the Group Risk Management framework is adequately applied.
• Support the Lead e& enterprise and the Head of ERM in ensuring the Group Risk Management framework is fit for purpose, providing insights and best practices to guide possible areas for improvement as well as supporting in the formulation of the group annual plan.
• Support the implementation of the risk framework in e& enterprise and guide the formulation of risk strategies for key risks.
• Facilitate the formulation and periodic update of all risk profiles and associated actions and controls for those risks in the areas of the business in scope, and support Risk Champions in submitting all information in the central GRC platform. 
• Providing insights when appropriate as to the appropriate consolidation of different risk themes into Principal Risks at the Group level for reporting to the Group ERM Committee and the Board Risk Committee.
• Ensure tools, systems and sufficient trainings are provided to identify and successfully mitigate or manage risks to acceptable levels.
• Support the Lead in providing overall oversight on implementation of risk methodologies across e& enterprise as well as for all its controlled subsidiaries, in line with the Group’s governance model and mandate.
• Lead or support regular reviews with of the risk landscape across e& enterprise and subsidiaries, considering their respective strategies and appetite, where applicable.
• Actively and timely intervene to ensure that significant exposures are adequately managed when current control & mitigation measures are not effective, by providing subject matter expertise to Risk Owners.
• Lead the preparation of all Management level dashboards which include a view of the overall status of the internal control environment as well as risk mitigation strategies in order to drive insights-driven discussions, while recommending continuous improvement opportunities in this space to improve the quality of reporting.
• Engage business stakeholders to proactively monitor the status of risk appetite breaches within e& enterprise, on a quarterly basis.
• Support the Lead ERM e& enterprise and act in coordination with business stakeholders to ensure the application of the decision support framework and related tools and insights when key strategic decisions are made in e& enterprise.
• Lead the delivery of the training program to Risk Champion network in e& enterprise and its subsidiaries, as required.
• Act as primary point of contact for the Internal Audit department on risk management related matters.
• Lead the ongoing management of the GRC platform, identifying areas for enhancement and liaising with the support team to ensure the tool is fit-for-purpose and implemented in line with the approved risk management framework.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business / risk management 
• Master/post-graduate degree or other relevant qualification (e.g. IRM, CISA, CIA, CRMA)
• 6+ years in enterprise and/or operational risk management.
• Experience in Technology sector; Big 4 / Top tier firm background.

Welcome to Holiday Inn Hotel & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World.

You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps away from Dhahran Mall. In addition to three Worldly dining outlets, guests may take advantage of a variety of amenities like a pool and an award-winning Spa & Health club to relax and unwind. With more than 4000 square meters of meeting space, business travelers are also accommodated for. 

Your day to day:

In a nutshell, as General Cashier you will prepare the hotel’s daily bank deposits, control all house funds, and to issue, audit and maintain all hotel banks according to the Company’s policies and procedures. Responsibilities and essential job functions include but are not limited to the following;

• Reconciling daily cash submissions from the various departments in the hotel and for consolidating the bank deposits daily.
• Ensuring that all cash-handling employees have adequate monetary change throughout their work shifts.
• Performing house bank audits as required by the Company’s policies and procedures to ensure the safeguarding of all hotel cash.
• Conduct self in a professional manner at all times to reflect the high standards of the Company.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must have excellent cash handling skills evidenced by no overages and shortages.
• Must have a commitment to follow all local and corporate policies and procedures as they relate to this position. 

What we need from you:

• Experience: At least 2 years of experience in similar field.
• Computer Literacy: Word, Excel, and E-mail
• Education: Accounting degree is required.

What we offer:

 Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether." 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

The Future Is What We Make It.

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

Join us and Make an Impact.

Key Responsibilities:

Manage, oversee and support the project execution of UPT, STS backlog projects delivered to MENA destination customers.

Manage Backlog projects in accordance with operating guidelines, standards, and work procedures; be responsible for managing scope, schedule, cost, and quality.

Manage customer expectations and project processes end-to-end from KOM, BEDQ (Basis of Engineering and Design Questionnaire), execution and implementation through to final SAT and As-Built documentation delivery, control Change Management and Variation Orders.

Maintain and manage local resource availability and capability by working closely with local Engineering Management, Discipline Engineering and Support Function resources.

Work closely with Procurement to review and screen potential suppliers as partners for project subcontracting and external equipment and material partners and purchases.

Work with analysts on SAP Project Systems where necessary, ensuring reporting is executed in a timely manner.

Work together with Sales and Sales Support to support Orders and business growth.

Review order booking and acceptance, export compliance, requisitioning, logistics, GR, invoicing, forecasting are all performed according to standard procedures and planned timelines

Support contract reviews, price reviews, spec reviews, bid preparations, invoicing, billing milestones.

Support sales at events, customer meetings and seminars where necessary

Undertake Training as assigned.

 Key Experience & Capabilities:

Min. Bachelor Degree in Mechanical/Chemical Engineering

10 years’ project management experience in gas processing, refining and petrochemical industries

PMP qualification

Strong oral and written communications skills in English.

Ability to manage budget, scope, manage change and conflict, and coordinate project deliverables under tight deadlines with required quality

Ability to work in a team-oriented environment.

Ability to multi-task and prioritize work

Preferably experienced in modular engineering and construction of oil & gas plant facilities

Familiar with basic design and engineering concepts for Refining, Petrochemical and Gas Processing projects in the Oil & Gas Industry

Excellent interpersonal skills and customer management skills

Self-motivated and able to work with minimum supervision

Demonstration on a daily basis of a high level of personal integrity

We Offer:

The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.

Group medical insurance plan life.

Paid annual leave and time off work.

A culture that fosters inclusion, diversity and innovation.

Market specific training and on-going personal development.

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Duration: 12 months of fun and practical work-based training.
• Tracks: Whether you're a tech-savvy or not, we've got you covered with both tech and non-tech learning journey. From IT and technology to HR, Consumer, and Sales, there's a place for every major and specialisation.
• Learning: You'll have access to top-notch AI learning and development programmes through our best-in-class educational partners.

🚀 What we offer:

• Vibrant culture: Work in a people-centric organisation with a diverse team of highly motivated professionals that unite as one, dare to be bold and are customer-obsessed.
• Competitive benefits: Enjoy a competitive salary package with perks like medical insurance, telephone rebates, and discounts on gyms, restaurants, and retail.
• Work-life balance: Experience our flexible work environment that perfectly balances your professional and personal life.

KEY RESPONSIBILITIES:

• Responsible for the Remote VSAT sites deployment, commissioning & testing of VVIP missions and Enterprise customers
• Execution of site surveys for potential and existing VSAT sites and providing the relevant reports for analysis to the relevant team
• Perform withdrawal, inspection and test of VSAT equipment from the ETISALAT store 
• Perform the packing, arrangement of the VSAT hardware shipment & handover to the customer at the final destination in coordination with the relevant team 
• Perform Acceptance Tests upon completion of new installations and/or migration in the presence of the customer representative
• Perform both preventive and corrective maintenance of remote VSAT sites based on the maintenance schedule and as per customer request
• Perform analysis of system performance and diagnosis of component or system faults at the remote VSAT sites
• Support and plan the Operational requirements for the existing and expected future VSAT Missions
• Assist in supervising the installation/maintenance work related to the VSAT structures, equipment and systems at the remote site 
• Responsible for overseas mission support occurring multiple times during the year
• Interface with the VVIP Customer mission team and manage the communication and relationship with the VVIP Customer
• Troubleshoot faults and customer complaints and undertake full responsibility for the equipment and systems assigned for and VSAT Remote sites
• Provide technical documentation and coordination assistance to maintain the database, documents and records in respect to the VSAT equipment as well as VSAT customers and service.

QUALIFICATIONS & EXPERIENCE

• Bachelors in Engineering/ Telecommunications/ Electrical Engineering or equivalent with 2-3 years of experience in commissioning Satellite systems

Description

Job Purpose / Objective 

Assume responsibility in coordinate and supervise the work in the department. Responsible for fast delivery of files and giving of daily and monthly census.

Key Responsibilities / Accountabilities  

• Acts as liaison between the Medical Records Department and other Departments.
• Coordinates with the Department Head for any problems in which the Medical Records Department is involve.
• Coordinates with the Health Support Services Specialist if there are problems with regards to patient files and patient cards.
• Responsible in giving evaluation to all Medical Records Staff and submitting it to the HIS Officer.
• Ensures responsibilities in giving the patient’s files on time.
• Liaises with the Nurses and Health Support Services in giving Patient’s files.
• Liaises with Nurses, Health Support Services Specialist and Business Office in identifying and solving problems.
• Responsible in preparing the daily and monthly statistics reports.
• Assumes responsibility in practicing confidentiality in patient files.
• Responsible in following assignments to the staff and coordinate with the scheduling of the Medical Records staff.
• Complies with the standards laid down by the joint Commission International Accreditation (JCIA)/ Central Board for Accreditation of Healthcare Institutions (CBAHI).
• Participates in person-centered care initiatives undertaken by HMG.
• Enriches patient experience with compassion, respect and dignity.
• Performs other applicable tasks and duties assigned within the realms of his/her knowledge, skills and abilities.

Requirements

Education/ Professional Qualification

• Diploma preferably Bachelor’s Degree.
• Any discipline, preferably in Medical Discipline.

Experience

• At least 2 years experience in the same field.

Professional Licensing / Certification / Training

• Relevant Certificates

Job Purpose / Objective

The Administrative Support Service Coordinator is responsible for providing administrative and clerical services in order to ensure effective and efficient operations.

Key Responsibilities / Accountabilities

• Maintain confidential records and files.
• Assist with the preparation of motions, policies and procedures.
• Create forms and spreadsheets.
• Provide secretarial and clerical support to department staff.
• Type or word processes text, figures and graphics into draft and final form, correcting spelling, grammar, syntax and other errors.
• Maintain records of departmental actions, and coordinating scheduled reporting and meeting requirements of staff to facilitate staff efficiency.
• Conduct follow up review on departmental investigations; maintains active project status list.
• Ensure reports are sent out in a timely manner.
• Make arrangements for office supplies and services as required.
• Maintain confidentiality related to environmental and safety and security issues.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks assigned within the level of his/her competence as required by the admission supervisor.

Requirements

Education/ Professional Qualification

• Diploma holder or College Graduate

Experience

• At least 2 years of experience in the same field.

Job Description

• Maintaining safety and security (Store keys and door locks during opening and closing the store).
• Ensure all repairs and maintenance required for the store, by reporting, escalating and follow up to ensure store operations, brand image ,health & safety are not jeopardized.
• Follow daily floor operation (standard store checklist).
• Manage, monitor and control inventory and merchandising.
• Monitor and control staff all cash & financial transactions within the store. 
• Monitor and check the daily user activity (Sales, Non Sales, SAS utilization & sales ratio). 
• Achieve operational KPIs in Compliances & customer experience such as RQMS, T&C , NPS & Zero invalid complains. 
• Monitor Next Best Action (NBA) utilization. 
• Accountable to achieve monthly sales targets. 
• Manage employee Work Force Management (WFM) to manage store WT,HT & SL KPIs.
• Team management by leading and supervising the team to ensure meeting the operational demands and requirements like Monitor and control staff rotation including holidays to ensure the store always staffed well to meet customer demand & peak trading periods. 
• Ensure all marketing campaign and communication are delivered and understood to all team members (Active Daily Huddle).
• Ensuring employee productivity, monitoring efficiency of all process and creating positive work environment for employees. 
• Assisting Store Manager in applying the weekly and monthly performance review activities like (Coaching, One to One meeting, short and long term action plans) and ensure having a proper record and documentation. 
• Ensure the team members carried out all staff training modules on time, standardized, and properly attended at any training sessions outside of the store at a high level. 
• Attend & contribute to regular store meetings held by the area manager. 
• Flexible in store duty timing and being on demand and in call in daily, weekend and official holiday (when required) 
• Support and advice solutions for operational issue.
• Coordination with other interdepartmental sections/stake holders RSS, Training, compliance, RLM…..Etc.
• Floor support player like handling customers' requirements, ensuring the customer journey, supporting the staff in sales related issues. 
• Report issues & concerns to your Store Manager in a timely manner.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in related field
• 2-3 years of experience

Job Purpose / Objective:

Provides a pleasant introduction of the patient to HMG and is responsible for interviewing patients accurately to gather pertinent data for the completion of the Patient Registration Form and ensures quality service for the patient from arrival until departure from HMG

Key Responsibilities / Accountabilities:  

• Register Patient information completely in English and Arabic in Patient Health Record System -VIDA in complete, accurate and timely manner.
• Provide the newly registered patients with their health record numbers.
• Verify patient’s medical record number either through the Patient’s card or through the computer system.
• Check appointments or ascertain needs of visitors/patients and directs them accordingly.
• Ensure patient identity verification before issuing any invoices
• Generate the consultation and the medical procedure invoices.
• Collect and submit cash to the general cashier assigned by Finance Department and arrange and submit invoices to Finance Department on daily basis.
• Maintain cleanliness in his/her assigned reception area.
• Make appointment and gives routine non-medical instructions to patients concerning their next visit in HMG.
• Attend to telephone inquiries.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Support Supervisor in administrative tasks.
• Orient and guide new staff.
• Maintain confidentiality of patient information at all the times.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities

Requirements

Job Specifications:

Education/ Professional Qualification

• High School; preferably Diploma holder or College Graduate

Experience

• At least three (3) years of experience in the same field

Job Description

Job overview:

We are seeking a highly skilled engineer with extensive experience in Substation Automation Systems (DCS/SAS/SCMS/SCS/PMS) for commissioning, maintenance, and troubleshooting activities. The ideal candidate should have deep expertise in various protocols, software packages, and cybersecurity measures relevant to modern substation environments.

Key responsibilities:

• Perform commissioning and maintenance for Substation Automation Systems (DCS/SAS/SCMS/SCS/PMS).
• Participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
• Parameterize Human-Machine Interface (HMI) and SCADA systems.
• Configure and troubleshoot BCU and protection relays for Medium and High Voltage IEDs from major vendors (GE, Schneider, SEL, Siemens).
• Diagnose and troubleshoot DCS system components such as servers, gateways, clients, BCUs, relays, switches, firewalls, routers, and GPS systems.
• Proficiently use software packages from vendors like GE, Schneider, SEL, and Siemens for system integration.
• Work with various SCADA systems including AVIEW, ECOSui, SICAM PAS, and Survalent.
• Manage automation protocols such as IEC 61850, Modbus TCP/IP, IEC 60870-5-101/103/104, and OPC.
  Review technical documents across project phases (tendering, design, hardware selection, erection, testing, and commissioning).
• Prepare detailed technical reports, including panel drawings, test protocols, SCADA point lists, and module data checklists.
  Implement and manage cybersecurity measures within the automation system environment.
• Handle application whitelisting/blacklisting, deploy antivirus solutions, manage domain policies, user privileges, and oversee patch updates.
• Willingness to travel across the GCC region for project support and activities.

Education:

• Bachelor’s degree in electrical engineering.
• Relevant certifications such as IEC 61850 specialist, Certified Automation Professional (CAP), or vendor-specific certifications.
• Cybersecurity certifications relevant to automation systems (e.g., CISSP, GICSP) are a plus.

Skills

• Proven experience in Substation Automation Systems, including commissioning, testing, and maintenance.
• Proficiency in HMI/SCADA parameterization and BCU/protection relay configuration.
• Hands-on experience with DCS system software from leading vendors (GE, Schneider, SEL, Siemens).
• Solid understanding of cybersecurity principles relevant to DCS systems. Strong analytical and problem-solving abilities.
• Excellent communication and teamwork skills, especially for coordinating across departments.
• Willingness and ability to travel as required.

Job Purpose / Objective :

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner to the Executive Director-Pharmacy Services.

Key Responsibilities / Accountabilities  :

• Perform secretarial duties for administrative and management staff.
• Receive and assist visitors and telephone callers, referring them to appropriate individuals.
• Maintain calendar and arranges meetings. Answer inquiries and makes travel arrangements for the Executive Director.
• Assist the Executive Director with special projects as assigned to him.
• Coordinate with Departmental Secretaries regarding inter – hospital notifications.
• Check and arrange General Director’s office from time to time.
• Gather the monthly schedule of In-Patient and Out-Patient Pharmacies to be posted in bulletin board.
• Request new position, promotion and replacement of staff needed in Pharmacy Admin, In-Patient and Out-Patient pharmacy thru HRIS online.
• CATS Timekeeper of the department such as checking of employee’s attendance, applying of leaves/ holidays, submitting Monthly Time Sheet.
• Apply and approve of leaves, vacations, exit-clearance in online application.
• Prepare for the request of screen access, email and internet, “0” access and system enhancement needed by the staff.
• Request office supplies thru online application/ Jarir online request and follow up on approval of HOD and to purchaser.
• Responsible in making purchase request, material request, checking of office supplies from time to time, transfer of goods and sending empty toner to property control department.
• Receive CV’s, prepare PQD, call the applicants for appointment interview, send it to designated pharmacies and send it back to HR.
• Responsible for incoming and outgoing of documents, keeping the files in safe and for future reference.
• Receive, send fax and filing of P. O’s to company and pharmacy store.
• Responsible for sending office job order.
• Participate in, and lead person-centred care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable task and duties assigned within the realm of his knowledge, skill and abilities. 

Requirements

Education/ Professional Qualification:

• Educational: Diploma Holder or Bachelor’s Degree
•  Professional : Business Administration, Secretarial Management

Experience:

• Two or more years of experience in in the same field; Hospital experience preferred.